1. How to Request a Cancellation

Customers can request a cancellation by contacting us through our official communication channels:

📧 Chandarawalpvtltd@gmail.com
đź“ž 9653783702

Please provide your booking ID and registered contact details for verification.

2. Cancellation Time Frame

  • Cancellations must be requested before the start date of the travel package.
  • Some packages may have specific deadlines for free or partial cancellation, which will be mentioned in the package details.

3. Refund Eligibility

Refunds depend on the terms of the specific package booked.
Some packages may include:

  • Fully refundable within a certain time period
  • Partially refundable (after deducting hotel, transport, or service charges)
  • Non-refundable due to airline or hotel terms

All refund conditions will be clearly stated in the package description.

4. Refund Processing Time

Once your cancellation request is approved, your refund will be processed within 5–6 working days.
The amount will be credited to the original payment method used at the time of booking.

5. No-Show Policy

If a customer does not appear for the trip on the scheduled date without prior cancellation, the booking will be treated as a No-Show, and no refund will be issued.

6. Changes or Cancellations by Chandarawal Tour and Travels

In rare situations such as:

  • natural disasters
  • weather disruptions
  • government travel restrictions
  • operational issues by airlines or hotels

We may modify or cancel the trip.
If this occurs, we will offer:

  • a suitable alternative date or
  • a full/partial refund (depending on third-party policies)

7. Third-Party Conditions

Airlines, hotels, and transport providers may have separate cancellation charges or rules. These charges will be deducted from the refund amount when applicable.

8. Travel Insurance Recommendation

We strongly recommend purchasing travel insurance to cover last-minute cancellations, medical emergencies, or unforeseen events.