At Chandarawal Tour and Travels, we are committed to protecting your personal information and ensuring a safe and secure browsing and booking experience. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website https://chandarawaltour.com/ or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Collected when you book a package or contact us:

  • Full Name
  • Email Address
  • Phone Number
  • Address
  • Payment details (processed securely through trusted payment gateways)

b. Booking Information

  • Travel dates
  • Package details
  • ID proofs (if required for booking)

c. Automatically Collected Information

When you browse our website:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Provide customer support
  • Send booking confirmations and updates
  • Improve our website and services
  • Communicate offers or important announcements (only with consent)

We do not sell or rent your personal information to any third party.

3. Sharing of Information

We share your details only with:

  • Hotels
  • Airlines
  • Transport providers
  • Payment gateways
  • Other travel-related third parties

This sharing happens only when necessary to complete your booking.

All third-party partners are expected to follow proper data protection standards.

4. Data Security

We use industry-standard security measures to protect your personal information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Alteration

However, no online transmission is 100% secure, so customers are advised to use the website responsibly.

5. Cookies Policy

Our website uses cookies to:

  • Improve website functionality
  • Enhance user experience
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You can request:

  • Access to your stored personal information
  • Correction of inaccurate details
  • Deletion of your data (subject to legal requirements)
  • Opt-out from promotional emails

Simply contact us using the details below.

7. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those external sites.

8. Updates to This Policy

Chandarawal Tour and Travels may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or wish to manage your data, contact us:

📍 118 Electrode Road, Eliot Palace First Floor, Elliot Road, Kolkata – 700016
📞 9653783702
📧 Chandarawalpvtltd@gmail.com