At Chandarawal Tour and Travels, we value your trust and aim to provide a smooth and reliable booking experience. We understand that travel plans may change, and we strive to offer a fair and transparent refund process for our customers.

Cancellation & Refund Requests

Customers may request a cancellation and refund for any travel package purchased directly through our website, subject to the terms of the specific package. To initiate a refund request, customers must contact us through our official support email or phone number provided on the website.

Refund Processing Time

Once your refund request is approved, the refund amount will be credited to the original payment method within 5–6 working days.
Processing time may slightly vary depending on the payment provider or bank.

Non-Refundable & Partially Refundable Packages

Some travel packages may have:

  • Non-refundable booking fees
  • Hotel or airline charges
  • Time-sensitive cancellation windows

These conditions (if applicable) will be clearly mentioned within the package details before you make a purchase.

Mode of Refund

All approved refunds will be returned only to the original method of payment used at the time of booking. No alternative methods or third-party accounts will be accepted.

Contact for Refunds

If you have any questions or need help with your cancellation or refund, feel free to contact us at:
📧 Chandarawalpvtltd@gmail.com
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